Your Privacy Rights

Last Updated: January 15, 2026

Contact Information

This privacy policy is provided by Nanno Agencia de Marketing Digital Ltda, operating NannoZen services at nannozen.com. Our registered address is Rua 14 Qd 75 Lt 02, Goiania, GO 74653240, Brazil, with CNPJ: 49057068000104. For privacy-related inquiries, contact us at [email protected] or +19723393567.

Information We Collect

NannoZen collects various types of information to provide our digital marketing services effectively:

• Personal identifiers including name, email address, phone number, and business information
• Technical data such as IP addresses, browser types, device information, and operating systems
• Usage analytics including pages visited, time spent on site, and interaction patterns
• Marketing preferences and communication history
• Payment information and transaction records when applicable
• Social media profiles and engagement data when you connect your accounts

SMS Communications and TCPA Compliance

By providing your mobile phone number, you expressly consent to receive SMS marketing messages from NannoZen. Message frequency is up to 4 messages per week. Standard message and data rates may apply based on your carrier plan. Text STOP to any message to immediately cancel SMS communications. Text HELP for assistance or contact [email protected]. Carriers are not liable for delayed or undelivered messages. Your consent is not required for any purchase.

Cookie Usage and Tracking Technologies

Our website employs cookies and similar tracking technologies to enhance user experience and analyze website performance:

• Essential cookies for website functionality and security
• Analytics cookies to understand user behavior and improve services
• Marketing cookies for personalized advertising and campaign effectiveness
• Third-party cookies from integrated services and social media platforms

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit website functionality.

How We Use Your Information

NannoZen utilizes collected information for the following business purposes:

• Delivering requested digital marketing services and customer support
• Personalizing user experience and content recommendations
• Processing payments and managing client accounts
• Conducting market research and service improvement initiatives
• Sending promotional materials and service updates via email or SMS
• Ensuring website security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements

Data Security Measures

We implement comprehensive security protocols to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server infrastructure, regular security audits, and restricted access controls. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. We promptly notify users of any significant data breaches as required by applicable laws.

Information Sharing and Third Parties

NannoZen shares personal information only under specific circumstances and with trusted partners:

• Service providers who assist in delivering our marketing services
• Payment processors for transaction handling and billing purposes
• Analytics platforms to measure campaign performance and user engagement
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent for joint marketing initiatives

We do not sell personal information to third parties for monetary consideration.

Your Privacy Rights and Choices

You maintain several rights regarding your personal information processed by NannoZen:

• Access your personal data and understand how it's being used
• Request corrections to inaccurate or incomplete information
• Delete your personal information subject to legal and business requirements
• Opt-out of marketing communications via email or SMS
• Export your data in a portable format
• Restrict certain processing activities

Contact [email protected] to exercise these rights.

Children's Privacy Protection

NannoZen services are designed for business professionals and individuals aged 18 and older. We do not knowingly collect personal information from children under 13 years of age. If we discover that a child under 13 has provided personal information, we will promptly delete such information from our systems. Parents or guardians who believe their child has provided information to us should contact [email protected] immediately.

California Consumer Privacy Act (CCPA) Rights

California residents have additional rights under the CCPA regarding their personal information:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise CCPA rights, submit requests through [email protected] or call +19723393567. We will verify your identity before processing requests and respond within 45 days.

International Data Transfers

As a Brazilian company serving global clients, NannoZen may transfer personal information across international borders for business operations. We ensure appropriate safeguards are in place when transferring data to countries with different privacy laws. These transfers are conducted in compliance with applicable data protection regulations and through approved transfer mechanisms including standard contractual clauses and adequacy decisions.

Data Retention Policies

We retain personal information for as long as necessary to fulfill business purposes and legal obligations. Client data is typically retained for the duration of our business relationship plus additional periods required for legal compliance. Marketing communication preferences are maintained until you opt-out. Inactive accounts may be deleted after extended periods of non-use, with appropriate notice provided beforehand.

Third-Party Service Integration

NannoZen integrates with various third-party services to enhance our digital marketing capabilities, including social media platforms, analytics tools, and advertising networks. These integrations may involve sharing certain personal information to provide requested services. Each third-party service operates under its own privacy policy, and we encourage users to review these policies. We select partners who demonstrate appropriate privacy and security standards.

Automated Decision Making

Our services may employ automated systems and algorithms to personalize marketing campaigns, analyze user behavior, and optimize service delivery. These automated processes help improve efficiency and effectiveness of our marketing solutions. Users have the right to request human review of automated decisions that significantly impact them and to understand the logic behind such decision-making processes.

Privacy Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices, services, or applicable laws. The current version is dated January 15, 2026. Material changes will be communicated through email notifications, website announcements, or SMS messages as appropriate. Continued use of NannoZen services after policy updates constitutes acceptance of the revised terms. We recommend reviewing this policy regularly to stay informed about our privacy practices.